FAQ's
How can I place an order on Soul Armor?
You can easily place an order by visiting our website, selecting your preferred product and size, and completing the checkout through our secure payment system. Shopping with Soul Armor is smooth, safe, and hassle-free.
How do I track my order?
Once your order is shipped, you will receive tracking details via both email and WhatsApp. You can also check real-time updates using the “Track Order” option available on our website.
What is your exchange policy?
We offer exchanges for size or product-related concerns. Raise Exchange requests within 24 hours of delivery. The product should be unused, unwashed, and returned in its original condition with all tags intact.
What is your return policy?
Returns are accepted only in cases where the product is damaged or incorrectly delivered. Please report the issue within 48 hours of delivery, along with clear images or videos for quick verification.
How can I request an exchange or return?
For all exchange or return requests, please contact us directly on WhatsApp. Our support team will assist you step by step to ensure a smooth resolution.
WhatsApp Support: +91 9760107444
When will I receive my refund?
Once the returned product passes our quality inspection, the refund will be processed within 7 business days and credited to your original payment method.
Are shipping charges refundable?
Shipping charges are non-refundable, except in cases where a damaged or incorrect product has been delivered.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available for selected pin codes. You can check COD availability directly on the checkout page.
How do I choose the correct size?
Our Site, the Soul Armor, offers a proper Site Chart with each product to make you confident in making every purchase to fit your comfort and luxury. If you still need assistance, feel free to reach out to us on WhatsApp for personalised guidance.
How can I contact Soul Armor customer support?
Our support team is always happy to help you.
WhatsApp: +91 9760107444
Email: help.soularmor@gmail.com
Are Soul Armor products authentic and high-quality?
Absolutely. Every Soul Armor product is thoughtfully crafted with premium quality materials, combining comfort, durability, and mindful design.
How long does delivery take?
Orders are typically delivered within 5–7 business days, depending on your location and serviceability.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at help.soularmor@gmail.com / +91-8318663229
Other inquiries / Bulk Orders ? Let's chat.
Please email us at help.soularmor@gmail.com